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Shipping & Returns

Local Pick-Up, Curbside Pick-Up & Delivery 

FREE in-store and curbside pick-up between 11:30 am - 4:30 pm Monday to Friday and between 11 am-3 pm Saturdays

Free local delivery on orders over $50 within the CBRM. Order must be placed before 4 pm for next-day delivery.  

Free Shipping Canada Wide 

Free on orders over $100

Orders below $100, shipping will be calculated at checkout OR we offer a fixed rate of $10 (Standard shipping)

 

Canada Post Shipping Options & Delivery Times

 

 

Shipping Policy

We will process and ship your order the same business day. In case of an unusual delay, you will be contacted by email. If you have not received your order confirmation within 48 hours of placing your order, please email/call us.


We offer fixed delivery rates anywhere across Canada with Canada Post.


Canada Post provides delivery on business days. A shipping confirmation is sent to the customer with the package tracking number. It is possible to track your package via Canada Post at www.canadapost.ca.
Shipping fees are free for all orders above $50 before applicable taxes. Any orders below $50 will be charged at $10, or you can select your preferred shipping method with the associated cost calculated at checkout.


Return Policy

No open product or product with a broken, punctured, or damaged seal will be accepted for exchange or refund. Returns and exchanges must be submitted within 7 days of receiving your order.

Any request for return must be made by email at [email protected]. Please include the order number.

The original shipping fee is non-refundable. Please ship returned products to:

1290 Kings Road - Unit #10, Sydney, NS B1S 1E2

The return shipment is at the customer's expense.


Expected delivery is an estimate of when we’ll attempt to deliver an item, based on where it is in our network. The date and time (when applicable) are not guaranteed, can be impacted by factors such as weather, traffic, and parcel volume, and will continue to be updated as the item travels to its destination.